1. Introduction

This Privacy Policy explains how The Migrate Hub ("we", "us", "our") — owned and operated by Blue Chameleon (Andre Lombaard, Sole Trader) — collects, uses, and protects your personal information when you use our website, mobile app, or related services ("the Platform").

We respect your privacy and are committed to handling your personal information responsibly and in accordance with the Privacy Act 2020 (New Zealand).

By using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.

2. Information We Collect

We collect personal information that is reasonably necessary to provide our services and improve user experience.

This may include:

(a) Information You Provide

• Your name, email address, and contact details
• Account login details
• Profile information (for Service Providers)
• Messages, feedback, or enquiries you send us

(b) Information Collected Automatically

When you use the Platform, we may automatically collect:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, interactions)
• Cookies and analytics data to improve site performance and usability

(c) Third-Party Information

If you interact with links or third-party websites (e.g. government or service provider sites), those third parties may collect information under their own privacy policies. We do not control or take responsibility for those sites.

3. How We Use Your Information

We use personal information to:

• Operate and maintain the Platform
• Create and manage your account
• Display Service Provider profiles and relevant listings
• Communicate with you (e.g. support requests, updates, marketing with your consent)
• Improve and personalise user experience
• Comply with legal obligations and protect our rights

We will not sell or rent your personal information to third parties.

4. Cookies and Analytics

The Platform uses cookies and similar technologies to:

• Enable basic functionality (login, preferences, sessions)
• Analyse traffic and usage patterns
• Improve performance and user experience

You can disable cookies in your browser settings, but some features may not function properly.

We may use analytics tools such as Google Analytics to understand how visitors interact with our site. These tools collect anonymised information only.

5. Sharing Your Information

We may share personal information with:

• Trusted service providers who assist us in operating the Platform (e.g. hosting, analytics, or email services)
• Government authorities or regulators if required by law
• Other parties with your consent

All third parties we work with are required to handle your information in accordance with privacy and data protection laws.

6. Data Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure.

Data is stored securely using reputable cloud service providers and encryption where applicable.

While we implement strong safeguards, no online system is completely secure, and you acknowledge that you use the Platform at your own risk.

7. Access and Correction

Under the Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you; and
• Request correction of any inaccurate or outdated information.

To make a request, please contact us using the details below. We will respond as soon as reasonably practicable.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

When information is no longer required, it will be securely deleted or anonymised.

9. International Data Transfers

Our servers and service providers may be located outside New Zealand. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws, provided adequate safeguards are in place.

10. Children's Privacy

The Platform is not intended for users under 16 years of age.

We do not knowingly collect personal information from children. If we become aware that we have done so inadvertently, we will take steps to delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.

Revised versions will be posted on this page, and continued use of the Platform constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Blue Chameleon (Andre Lombaard, Sole Trader)

Email: info@themigratehub.com

Website: https://themigratehub.com